Your customers complain, and that’s a bummer.
But they help you to improve.
Your customers complain, and that’s a bummer. But they help you to improve.
The purpose of this research is to determine and evaluate customer perceptions and experiences with sharing mobility providers.
To do this, we used the number one business rating website: TrustPilot.
We selected 12 companies of different sizes operating in the following sectors: car sharing, motor sharing, scooter and bike sharing.
This report is a document in which we summarise the web reputation and client relationships related to the sustainable mobility industry.