The global market for last mile delivery, which involves the final step of delivering items to their destination, is growing quickly. It’s expected to increase by 8.13% each year from 2023 to 2033. A study from Evolve Business Intelligence noted that this market was worth USD 132.71 billion in 2022. This growth is mainly due to more customers wanting fast delivery services like same-day or next-day delivery. They also want to know where their deliveries are in real-time. As online shopping continues to grow, especially in North America, companies are using new technologies to make their delivery operations better and keep customers happy.
Many companies face challenges such as city traffic, environmental concerns, and managing complex delivery operations. To deal with these challenges, more and more companies are using Artificial Intelligence (AI), which helps them plan better and manage their delivery services more effectively.
How AI Helps with Last Mile Delivery
Switch’s innovative platforms, Urban Copilot and Urbiverse, use AI to significantly improve last mile delivery processes. Here’s how these technologies make a difference:
- Route Optimization: Urban Copilot uses AI to create the most efficient delivery routes. This reduces delivery times and helps drivers avoid heavy traffic, making sure that packages reach customers faster and more reliably.
- Advanced Planning Tools: Urbiverse actively guides the placement of micromobility hubs and the allocation of delivery resources in each area. This positioning ensures vehicles and drivers can efficiently meet demands, saving time and cutting operational costs.
Empowering Last Mile Delivery with SWITCH
SWITCH’s AI-powered platform is not just a tool but a strategic partner for businesses navigating the complexities of last mile delivery. By providing a comprehensive suite of solutions, from data visualization and management to advanced routing optimization, SWITCH is empowering companies to:
- Make data-driven decisions that streamline operations and reduce costs.
- Enhance the scalability of delivery operations to meet growing demand.
- Foster sustainability through efficient route planning and vehicle utilization.
As the Last Mile Delivery Market continues to evolve, the integration of AI technologies like those pioneered by SWITCH will be instrumental in overcoming industry challenges. The future of delivery is not just faster and more efficient but also smarter and more sustainable, thanks to the transformative potential of AI. Businesses embracing these innovations will position themselves as leaders in tomorrow’s competitive landscape.